{"id":"reflex-robotics","manufacturer":"Reflex Robotics","model":"Reflex","country":"US","description":"Reflex is a wheeled humanoid from New York startup Reflex Robotics: a dual-arm torso on a mobile base built for repetitive work in warehouses and factories. The company pairs autonomy with live supervision, with remote operators taking over when the robot struggles and their interventions feeding back into AI training.","catalog_status":"in-development","specifications":{"height_cm":null,"weight_kg":null,"payload_kg":null,"dof":null,"speed_ms":null,"battery_h":null},"capabilities":["sort","thread"],"source":{"url":"https://www.reflexrobotics.com","verified_at":null,"verified_fields":[],"review_status":"requires_current_source_check"},"evidence":{"manufacturer_review":null,"mera_field_test":{"status":"not_published","report_url":null,"measured_at":null},"verification_note":"A manufacturer documentation check does not verify field performance, inventory or MERA compatibility."},"knowledge":{"summary":"Reflex is a wheeled humanoid from New York startup Reflex Robotics: a dual-arm torso on a mobile base built for repetitive work in warehouses and factories. The company pairs autonomy with live supervision, with remote operators taking over when the robot struggles and their interventions feeding back into AI training.","sections":[{"h":"History","p":["Reflex Robotics is a New York startup led by CEO Ritesh Ragavender. The company says its team includes MIT alumni with hardware experience at Tesla, Boston Dynamics and Amazon; its job ads describe a four-year-old company whose engineers previously led development of the Stretch robot at Boston Dynamics.","Its most visible milestone came in September 2024, when GXO Logistics, the largest pure-play contract logistics company, signed a Robots-as-a-Service pilot with Reflex, GXO's second such humanoid deal after Apptronik."]},{"h":"Hardware","p":["The robot is a dual-arm humanoid torso on a wheeled base, which the company calls the first general-purpose wheeled humanoid built for real work. Reflex claims superhuman reach, payload, precision, battery life and speed but does not publish a detailed spec sheet. Job postings describe a low-inertia design built in-house and optimised for low-cost manufacturing.","Reflex says the robot slots into existing operations without integration work, using existing carts, monitors, scanners and touchscreens."]},{"h":"Software and AI","p":["At the core is a real-time teleoperation system that lets a remote operator, for example in South America, drive the robot at human speed \"like a video game\". Reflex calls this a supervised reliability layer: humans step in for hard cases, and their demonstrations train models (reinforcement and imitation learning) under the Reflex Intelligence banner.","The company says a robot is operational within 60 minutes of deployment and becomes more autonomous over time, and that this approach is building a large proprietary robotics dataset."]},{"h":"Deployments","p":["In the GXO pilot the robot worked in an omni-channel fulfilment operation for a Fortune 100 retailer, moving totes between other automation systems and picking products. Reflex's CEO said production was being ramped for shelf picking, order replenishment and quality assurance, and GXO said its long-term aim was wide deployment across its sites.","Recruiting material has cited more than $100 million a year in revenue lined up pending successful e-commerce warehouse pilots; this is a company claim, not a reported result."]},{"h":"Manufacturer","p":["Reflex Robotics is based in New York. Its website lists backers including Khosla Ventures, Liquid 2 Ventures, Collab Fund, 8090 Industries and Tishman Speyer, and says the team comes from companies such as Anduril, Oculus, Amazon, Waymo, Skydio, Boston Dynamics, MIT, ASML, Jane Street and Joby Aviation."]},{"h":"Price and availability","p":["Reflex has described its robots as affordable (job ads mention about $10,000) and 20 times cheaper than other humanoids, sold as a one-time hardware cost plus a monthly fee it says is roughly half the cost of labour. There is no public price list; sales go through the company."]}],"timeline":[["2024-09","Robots-as-a-Service pilot agreement with GXO Logistics"]],"faq":[["Does the Reflex robot walk?","No, it is a dual-arm humanoid torso on a wheeled base."],["Is Reflex autonomous?","Partly. It works under supervision from remote operators who take over in hard cases, and it is meant to become more autonomous over time."],["Who uses Reflex robots?","The publicly confirmed deployment is a GXO Logistics pilot at a Fortune 100 retailer's fulfilment site."],["How much does a Reflex robot cost?","There is no official price list. The company describes a one-time hardware fee plus a monthly subscription, and job ads mention robots at around $10,000."],["What is Reflex used for?","Repetitive warehouse and factory work: tote moves, picking, replenishment and quality checks."]],"sources":[{"title":"Reflex Robotics website","publisher":"Reflex Robotics","url":"https://www.reflexrobotics.com","date":"2026-10"},{"title":"GXO deploys 20x cheaper fully autonomous Reflex robot that learns from humans","publisher":"Interesting Engineering","url":"https://interestingengineering.com/innovation/gxo-reflex-humanoid-robot-learns-humans","date":"2024-09-21"},{"title":"Mechanical Engineer at Reflex Robotics (company overview)","publisher":"Khosla Ventures job board","url":"https://jobs.khoslaventures.com/companies/reflex-robotics/jobs/70320354-mechanical-engineer","date":"2025"}],"updated":"2026-10-10"},"mera":{"rental_with_operator":false,"sale_in_offer":false,"availability":"confirmation_required","shop_url":null},"url":"https://merarobotics.com/blog/humanoids/reflex-robotics","inquiry_url":"https://merarobotics.com/en/start?service=purchase&robot=reflex-robotics"}