Reflex

Reflex is a wheeled humanoid from New York startup Reflex Robotics: a dual-arm torso on a mobile base built for repetitive work in warehouses and factories. The company pairs autonomy with live supervision, with remote operators taking over when the robot struggles and their interventions feeding back into AI training.

History

Reflex Robotics is a New York startup led by CEO Ritesh Ragavender. The company says its team includes MIT alumni with hardware experience at Tesla, Boston Dynamics and Amazon; its job ads describe a four-year-old company whose engineers previously led development of the Stretch robot at Boston Dynamics.

Its most visible milestone came in September 2024, when GXO Logistics, the largest pure-play contract logistics company, signed a Robots-as-a-Service pilot with Reflex, GXO's second such humanoid deal after Apptronik.

Hardware

The robot is a dual-arm humanoid torso on a wheeled base, which the company calls the first general-purpose wheeled humanoid built for real work. Reflex claims superhuman reach, payload, precision, battery life and speed but does not publish a detailed spec sheet. Job postings describe a low-inertia design built in-house and optimised for low-cost manufacturing.

Reflex says the robot slots into existing operations without integration work, using existing carts, monitors, scanners and touchscreens.

Software and AI

At the core is a real-time teleoperation system that lets a remote operator, for example in South America, drive the robot at human speed "like a video game". Reflex calls this a supervised reliability layer: humans step in for hard cases, and their demonstrations train models (reinforcement and imitation learning) under the Reflex Intelligence banner.

The company says a robot is operational within 60 minutes of deployment and becomes more autonomous over time, and that this approach is building a large proprietary robotics dataset.

Deployments

In the GXO pilot the robot worked in an omni-channel fulfilment operation for a Fortune 100 retailer, moving totes between other automation systems and picking products. Reflex's CEO said production was being ramped for shelf picking, order replenishment and quality assurance, and GXO said its long-term aim was wide deployment across its sites.

Recruiting material has cited more than $100 million a year in revenue lined up pending successful e-commerce warehouse pilots; this is a company claim, not a reported result.

Manufacturer

Reflex Robotics is based in New York. Its website lists backers including Khosla Ventures, Liquid 2 Ventures, Collab Fund, 8090 Industries and Tishman Speyer, and says the team comes from companies such as Anduril, Oculus, Amazon, Waymo, Skydio, Boston Dynamics, MIT, ASML, Jane Street and Joby Aviation.

Price and availability

Reflex has described its robots as affordable (job ads mention about $10,000) and 20 times cheaper than other humanoids, sold as a one-time hardware cost plus a monthly fee it says is roughly half the cost of labour. There is no public price list; sales go through the company.

Timeline

• 2024-09 Robots-as-a-Service pilot agreement with GXO Logistics

Sources

1. Reflex Robotics website, Reflex Robotics (2026-10)
2. GXO deploys 20x cheaper fully autonomous Reflex robot that learns from humans, Interesting Engineering (2024-09-21)
3. Mechanical Engineer at Reflex Robotics (company overview), Khosla Ventures job board (2025)

Updated: 2026-10-10

Compared with the catalogue

• It is the only Reflex Robotics model in the catalogue and one of 43 humanoids from USA.

Capabilities